The Client

A Scandinavian B2B Services Enterprise with Operating Companies across 12 countries in Europe and an ambitious, steep growth strategy through continuous acquisition.

Challenge

• Establish one enterprise brand and culture across 40+ operating companies, but maintain operating companies' local character and brand recognition.

• Enable cross - and upselling capabilities to increase market share in European target markets.

• Increase profit margins on operating company level through operational and financial efficiencies.

The Solution

1. Organisational & digital readiness assessment

• Measured Digital/Organisational Maturity on operating company level

• Defined bottlenecks in Digital Innovation, Operational processes and supporting IT Systems, Data and Cultural Readiness

• Mapped impact of each bottleneck on Enterprise's strategic ambition.

2. Solution Design & Pilot Project

• GAP analysis and mapping of target state to critical business KPI's

• Integral Business - Digital strategy definition and roadmap creation

• Digital Transformation (Dx) program team and governance structure

• Defined and delivered 3 pilot projects that each resolved a different bottleneck, under a new Digital Innovation governance structure.

3. Implementation & Operationalisation

• Refined Dx roadmap, created 3-year program delivery plan

• Staffed & Embedded the Central Digital Transformation Office

• Further rollout & operationalisation of tested pilot projects

Business value

• Digital leadership and IT governance fully embedded in business units within 3 years.

• Centralised enterprise-wide IT Procurement, Cyber Security, Enterprise Architecture, IT vendor & contract mgmt.

  
  

(*) Robotic Process Automation

“People Are the Core of Every Transformation.”

Tina Solos